YEO Nongopegue
ABIDJAN
Summary
Highly accomplished and bilingual (English/French) Digital Financial Services Consultant with 15+ years of experience driving financial inclusion across Francophone Africa. Proven track record of developing and implementing successful DFS Projects, building strategic partnerships with Mobile Network Operators (MNOs), banks, and fintechs, and navigating complex regulatory landscapes. Expertise in expanding access to financial services for underserved populations, particularly through mobile money and digital microinsurance solutions. Seeking to leverage expertise to contribute to impactful digital financial inclusion initiatives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Digital Payment Consultant - Francophone Africa
Independent
07.2024 - Current
- Provide consulting services to fintechs, banks, and digital wallets, guiding expansion strategies in Francophone Africa.
- Assist clients in identifying growth opportunities and developing go-to-market strategies for their payment solutions in key Francophone African markets.
- Build and manage strategic partnerships with banks, MNOs, fintechs, and regulators.
- Advise clients on local and cross-border payments regulations and licensing requirements.
Regional Manager - Francophone Africa
DPO PAY
01.2021 - 06.2024
- Company Overview: Digital Payment Fintech
- Led regional growth strategies to expand DPO Pay services in Francophone Africa (Burkina Faso, Côte d'Ivoire, DRC, Senegal, and Togo), increasing access to digital payment solutions for businesses and individuals.
- Identified market opportunities and onboarded new merchants, financial institutions, and payment partners (banks, MNOs, fintechs), driving annual sales volume to $1,500,000.
- Drove revenue growth by leveraging existing merchants, payment solutions, and launching new products, including a QR code payment solution.
- Collaborated with regulatory bodies, Banks, and the Central Bank (BCEAO) to ensure DPO's compliance with AML, licensing, and KYC requirements, including adherence to e-money regulations and data privacy laws.
- Developed, executed, and monitored annual sales plans, goals, and market budgets for the region.
- Built and maintained strategic partnerships with banks, MNOs, fintechs, global companies, and SMEs.
- Managed and grew a team of sales professionals, providing training, coaching, and mentoring.
- Digital Payment Fintech
Country Manager
DPO GROUP
11.2018 - 12.2020
- Company Overview: Digital Payment Fintech
- Identified growth opportunities through partner alliances and new revenue streams, with a focus on expanding digital payment access.
- Drove merchant acquisition, partnerships, and onboarding of new clients to ensure market share growth of 13%.
- Managed key accounts and strategic relationships to boost revenue growth by 35%.
- Oversaw local operations, including payment processing, settlement, and dispute resolution (chargebacks).
- Tracked KPIs, transaction volumes, and growth metrics to successfully manage company's P&L and financial targets.
- Digital Payment Fintech
Digital Financial Services Manager
INCLUSIVITY SOLUTIONS
02.2018 - 12.2018
- Company Overview: Digital Insurance Fintech
- Collaborated with Orange Money and Belife Insurance to develop and launch a digital microinsurance product (Hospital Cash & Life Loyalty), expanding access to financial protection for previously underserved populations.
- Ensured the new digital insurance solution was localized for the market (French language, Orange mobile money).
- Set a clear media planning to raise consumer awareness of digital insurance benefits and increase subscriber onboarding and transaction volume: 1,500,000 monthly subscribers onboarded with $20,000,000 of transaction volume.
- Contributed to a reduction in Orange's churn rate from 16% to 5% through the successful implementation of the digital insurance product.
- Digital Insurance Fintech
Merchant Payment Sales Manager
YOUTAP Ltd
07.2015 - 12.2017
- Company Overview: Digital Payment Fintech
- Monitored market insights and trends, identifying growth opportunities, and led the Go-Live of MoMo Tap (NFC Contactless payment solution) with MTN CI.
- Identified and pursued new business opportunities by onboarding key retail distribution groups (Carrefour, PROSUMA, Abidjan Malls).
- Worked closely with MTN marketing and product development teams on the Go-To-Market strategy for MoMo Tap Launch, including product pricing, positioning, sponsoring, and promotion plans.
- Established sales objectives, forecast expected sales volume, and analyzed performance metrics to ensure targets were met or exceeded: onboarded 1,000 new merchants annually and exceeded $47,000,000 YOY transaction volume.
- Educated and trained new onboarded merchants on MoMo Tap key features.
- Digital Payment Fintech
Digital Financial Services Manager
ADISCOM
01.2008 - 12.2014
- Company Overview: Mobile Money Fintech
- Recruited, trained, and incentivized 125 Mobile Money Agents and merchants for Mobile Money payment launch, expanding access to digital financial services in the South West region.
- Managed and coached a team of 15 sales representatives to exceed sales goals.
- Created and implemented strategic plans and initiatives to increase payment transaction volume and generate 20% revenue growth.
- Analyzed the Mobile Money ecosystem (market trends and insights, competitor intelligence), identified revenue growth opportunities, and recommended action plans to increase transaction volume by 35%.
- Mobile Money Fintech
Education
Master of Arts - Marketing Management
Mohammed Premier
Morocco Oujda 11-2014
Master of Business - Sales And Negotiation
ESIC AFRIQUE
Abidjan- Cote D'Ivoire02-1999
Bachelor of Arts - Human Sciences-English
National University
Cocody, Abidjan 02-1995
Skills
- Assessments
- Reporting writing
- Technical review
- Business presentation
- DFS Policy and Regulation
- Mobile Money Implementation
- Agent Network Development
- Stakeholder Engagement (Government, Regulators, NGOs, Private Sector)
- Market Analysis and Research
- Project Management
- Capacity Building and Training
Certification
- Institute for Economics and Peace Ambassador Program| April 2025| Certificate in progress
Analyzing Country Risk and ease of doing Business.
Strengthening analytical and data-driven skills through Global Peace Index, Global Terrorism Index and Ecological Threads Report.
Understanding Leadership and International Business Development.
- Advanced Anti-Money Laundering, Combating Terrorist Financing and Sanctions| May 2023
Improved understanding of Money Laundering, Terrorist Financing and Sanctions; and applied Due Diligence Procedures. Identified AML/CFT and Sanctions Red Flags.
- Information Security, Data Governance and Data Privacy | Jul 2023
Personal Data Processing, Social Networking Best Practices, Mobile Device Security Best Practices.
- Conversational Artificial Intelligence in Banking | Oct 2020
Understanding Conversational AI platforms, chatbots and voice-bot technology; designing and implementing virtual assistant strategy for the banking industry.
- Digital Money, Payment Systems, Mobile Financial| Dec 2017
Types of Payment System (RTGS, ACH, Cross-border payment systems, Card Networks), Payments Processing, Regulation & Compliance (AML/CFT, Data protection), Business Models in payments.
Timeline
Digital Payment Consultant - Francophone Africa
Independent
07.2024 - Current
Regional Manager - Francophone Africa
DPO PAY
01.2021 - 06.2024
Country Manager
DPO GROUP
11.2018 - 12.2020
Digital Financial Services Manager
INCLUSIVITY SOLUTIONS
02.2018 - 12.2018
Merchant Payment Sales Manager
YOUTAP Ltd
07.2015 - 12.2017
Digital Financial Services Manager
ADISCOM
01.2008 - 12.2014
Master of Arts - Marketing Management
Mohammed Premier
Master of Business - Sales And Negotiation
ESIC AFRIQUE
Bachelor of Arts - Human Sciences-English
National University
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