Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Informations complémentaires
Langues
Chronologie
Generic
Virgil Dagrou

Virgil Dagrou

blog writer
Abidjan

Profil professionnel

As an old customer representative, a writer and a translator, i have achieved a lot of experiences.

I know how to manage difficult and challenging situations, I know how to adapt myself to different levels of texts' languages and understand their subtleties and I respect the execution deadline of the work that is given to me.

I know how to write from people perspectives so they can indentify to what they're reading.


Confirmed writer and translator, i'm looking for new opportunities, I know how to do task perfectly and when it comes to translation i produce perfect translation by respecting the original texts and scriptures for more authenticities.


With my scholar career and my Diplomas and degree, I know how to be professional and authentic in what I write and translate.


I'd like to put all my skills, qualities and experiences to your service by working with you hoping to have a beautiful experience and also be part of your company's growth and progress.

Vue d'ensemble

2
2
years of professional experience
17
17
years of post-secondary education

Expérience

Freelance-Writer/Translator

Upwork
Abidjan
01.2024 - Actuel

As a passionate of Writing and lover of new challenges, I started freelance after quitting Concentrix, i worked as an independent article writer and translator on upwork.

I'm a native French person and i after my high scool diploma i started an English course which made me a bilingual person.

i can write and translate in both languages perfectly because i'm fluent in both English and French and i'm always willing to learn more than what i know even though i know my English is more than correct.

  • Translate document, articles in French/English.
  • Reading and correcting documents in French/English.
  • Blog articles writring and translating.

Customer Representative

CONCENTRIX/WEBHELP
Abidjan
06.2022 - 12.2023

I worked as a customer representative for Concentrix oldy called Webhelp for one year and a half and it was a very beautiful experience.


I worked on three different projects which were :


-Deliveroo, i worked on this project as a customer representative for restaurants, I stayed on this for ten months after what they sent me to another project.


-Free, it was the second project and i used to call clients about Fiber installation at their places and I stayed four months on this project before they sent me to the last project i did there.


-Back Market, that was the last project on which i stayed for five months on the UK market helping people for their purchases.


  • I assisted People through the phone to help them solve their issues with the company.
  • I assisted the restaurants owner about unhappy client who needed refund.
  • I called clients about technicien appointment for the fiber installation.
  • I proposed solution to client who were unhappy about their purchases.
  • I sent receipts to bring back what they purchases when they didn't like it or when it was damaged.

Formation

License Degree - English

Université Felix Houphouët Boigny
Abidjan
01.2020 - 09.2023

High School Diploma - Multi-courses

College Challenge Ouragahio
Gagnoa
09.2012 - 08.2019

Primary School Diploma - Multi-courses

Groupe Scholaire President
Abidjan
09.2004 - 07.2011

Compétences

  • Writing articles
  • Reading and correcting texts
  • Custumer representative
  • Texts translator in French/English - English/French
  • Subtitling
  • Communication
  • Sense of relational
  • Teamwork

Informations complémentaires

  • Music
  • Songwriting
  • Singing
  • reading


Langues

Français
Langue maternelle
Anglais
Bilingue

Chronologie

Freelance-Writer/Translator

Upwork
01.2024 - Actuel

Customer Representative

CONCENTRIX/WEBHELP
06.2022 - 12.2023

License Degree - English

Université Felix Houphouët Boigny
01.2020 - 09.2023

High School Diploma - Multi-courses

College Challenge Ouragahio
09.2012 - 08.2019

Primary School Diploma - Multi-courses

Groupe Scholaire President
09.2004 - 07.2011
Virgil Dagroublog writer