Virgil Dagrou

As a passionate of Writing and lover of new challenges, I started freelance after quitting Concentrix, i worked as an independent article writer and translator on upwork.

I'm a native French person and i after my high scool diploma i started an English course which made me a bilingual person.

i can write and translate in both languages perfectly because i'm fluent in both English and French and i'm always willing to learn more than what i know even though i know my English is more than correct.

• Translate document, articles in French/English.
• Reading and correcting documents in French/English.
• Blog articles writring and translating.

I worked as a customer representative for Concentrix oldy called Webhelp for one year and a half and it was a very beautiful experience.

I worked on three different projects which were :

-Deliveroo, i worked on this project as a customer representative for restaurants, I stayed on this for ten months after what they sent me to another project.

-Free, it was the second project and i used to call clients about Fiber installation at their places and I stayed four months on this project before they sent me to the last project i did there.

-Back Market, that was the last project on which i stayed for five months on the UK market helping people for their purchases.

• I assisted People through the phone to help them solve their issues with the company.
• I assisted the restaurants owner about unhappy client who needed refund.
• I called clients about technicien appointment for the fiber installation.
• I proposed solution to client who were unhappy about their purchases.
• I sent receipts to bring back what they purchases when they didn't like it or when it was damaged.