Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Certificats
Projets réalisés
Informations complémentaires
Personnalisé
Langues
Affiliations professionnelles
Chronologie
Generic
Nome Ange  AFFO

Nome Ange AFFO

Product Specialist-Delivery Manager
Bingerville

Profil professionnel

Bilingual travel and event specialist with extensive over 15 years of experience in tourism and aviation across West Africa and Europe. I have led sales teams, trained staff on Amadeus and ALTEA systems, and managed product delivery for international markets. Known for improving service quality and operational efficiency, I bring strong leadership, training, and customer service skills. Motivated and goal-oriented, I am committed to continuous growth and delivering value in dynamic environments.


Vue d'ensemble

18
18
years of professional experience
1
1
Certification

Expérience

ProductSpecialist & Delivery Manager – Europe & AfricaMarket

Amadeus
Abidjan
01.2017 - 10.2025
  • Deliveredtravel tech solutions across Europe and Africa
  • Led training programs for travel agencies
  • Boosted Amadeus system adoption and service expansion
  • Recognized as top-performing trainer in 2022
  • Successfullyorganized international travelevents
  • Improvedcustomer satisfaction scores by 25%

Event Planner

Havila Event
ABIDJAN
01.2020 - Actuel

Event Planning & Coordination – Côte d'Ivoire & West Africa

2020 – Present

· Planned and coordinated corporate, social, and religiouseventsacross the region.

· Participated in professional training including IPC-Events Academy and Ghana Event IndustryConference.

· Certified in Event Design by Wedding Beautiful & Event Pro.

· Known for creativity, attention to detail, and ability to manage logisticsunder pressure.

Amadeus Central System Specialis

AMADEUS
DAKAR
01.2015 - 12.2016

· Providedtechnical support and system optimization for regionalpartners.

· Enhanced booking processes and customerexperience.

Trainer

AMADEUS
Abidjan
02.2014 - 12.2014

Regional Trainer (Contractor)

2014

· Trainedtravelprofessionalsacross West Africa on Amadeus systems.

· Strengthenedregionalcapacity and system usage.

Sales Team Leader & Trainer – Airport & Town Off

Corsair International
Abidjan
02.2013 - 11.2013

· Managed sales operations and staff training on AMADEUS ALTEA.

· Improvedcustomer service and operational coordination.

Travel Agent & Internal Trainer

Mistral
Abidjan
07.2010 - 02.2013

· Deliveredtravel services and trained staff on Amadeus hospitality and insurance modules.

· Boosted team performance and client satisfaction.

.Managed IATA BSP BillingSettlementPlatform

.ManagedComplex booking & after sales services

.Money Transfert Agent

Travel Agent & Internal Trainer

CTE Voyages
Abidjan
02.2009 - 11.2009

· Trainedforeign staff on travelsystems and procedures.

· Supportedoperationaltasksduringinternship.

Trainee

Minnistère du Tourisme CI
Abidjan
01.2008 - 05.2008

· Assisted in tourismdevelopment initiatives and administrative support.

VolunteerTravel Agent Trainee

International Voyages
Abidjan
08.2007 - 10.2007

Gainedfoundationalexperience in travelagencyoperations

Formation

Master - MBA studies in International Business Manageme

GraduateSchool of Management
Abidjan
02.2025 -

certification - Event Designing

IPC-Events Academy Pan-AfricanMasterclass
Accra
11.2023 - 11.2023

Certification - Events Planner

Wedding Beautiful & Event Pro
Abidjan
2022 - 2023

English - International Summer Studies

University of Wolverhampton
Telford
08.2018 - 08.2018

Bachelor's in Business Management - studies in International Business Manageme

GradualSchool of Management
abidjan
09.2017 - 08.2018

GeneralEnglish

GeneralEnglish – Intermediate Level
Abidjan
2017 - 2017

High National Diploma - Tourism and Leisure

– LOKO HigherSchool of Technology
Abidjan
2006 - 2008

Baccalaureate A2 Series -

Lycee Municipal de Marcory
Abidjan
2005 - 2006

Compétences

  • TravelTechnology (Amadeus, ALTEA)
  • Event Planning & Coordination
  • Training & Coaching
  • Customer Service
  • Leadership
  • MS Word
  • Excel
  • PowerPoint
  • Internet Tools
  • AI Tools

Certificats

  • CI Event Professional
  • Travel & TourismDiploma

Projets réalisés

  • Recognized as top-performing trainer in 2022
  • Successfullyorganized international travelevents
  • Improvedcustomer satisfaction scores by 25%

Informations complémentaires


• Lead vocalist of the worship band in a Christian community

•Salsa Club Member

•CI Event ProfessionalMembership

•Support OrphanSchoolFees

•Driver'sLicense

• Swimming

•Book lover


Personnalisé

  • Swimming
  • Music
  • Travel

Langues

French
English
Spanish

Affiliations professionnelles

MouslimatouGueye : +225 0707700750

Pape-YoroDabo : + 221 78 429 95 89

Dinaceraphilippe : + 225 0777060357

AstouNdiaye : + 225 0161154102

Pasteur DideKouassi: + 225 0709092884

Chronologie

Master - MBA studies in International Business Manageme

GraduateSchool of Management
02.2025 -

certification - Event Designing

IPC-Events Academy Pan-AfricanMasterclass
11.2023 - 11.2023

Event Planner

Havila Event
01.2020 - Actuel

English - International Summer Studies

University of Wolverhampton
08.2018 - 08.2018

Bachelor's in Business Management - studies in International Business Manageme

GradualSchool of Management
09.2017 - 08.2018

ProductSpecialist & Delivery Manager – Europe & AfricaMarket

Amadeus
01.2017 - 10.2025

Amadeus Central System Specialis

AMADEUS
01.2015 - 12.2016

Trainer

AMADEUS
02.2014 - 12.2014

Sales Team Leader & Trainer – Airport & Town Off

Corsair International
02.2013 - 11.2013

Travel Agent & Internal Trainer

Mistral
07.2010 - 02.2013

Travel Agent & Internal Trainer

CTE Voyages
02.2009 - 11.2009

Trainee

Minnistère du Tourisme CI
01.2008 - 05.2008

VolunteerTravel Agent Trainee

International Voyages
08.2007 - 10.2007

Certification - Events Planner

Wedding Beautiful & Event Pro
2022 - 2023

GeneralEnglish

GeneralEnglish – Intermediate Level
2017 - 2017

High National Diploma - Tourism and Leisure

– LOKO HigherSchool of Technology
2006 - 2008

Baccalaureate A2 Series -

Lycee Municipal de Marcory
2005 - 2006
Nome Ange AFFOProduct Specialist-Delivery Manager