Nando Valdes Abouo

● Created reports and documents as requested by the office manager

● Saved time drastically by negotiating with Airport authorities the immigration process for incoming Diplomatic Couriers.

● Discussed and Book cargo for inbound diplomatic pouches.

●Organized and secured diplomatic pouches at cargo load up and offload at plane side with security crew.

● Operated truck safely and timely with pouches to and from airport or embassy.

● Supervised and inventoried pouches staging in the Vault

● Expedited Diplomatic Courier with outbound diplomatic pouches.

● Handled calmly Courier's issues and professionally resolve them in a timely manner.

● Checked and inventoried Courier Hub vehicles.

● Maintained a driver log and tracked fuel consumption to ensure compliance with federal regulations

● Created a system for tracking driver performance and providing feedback to improve customer service

● Followed company policies and regulations in the handling of goods, documentation and customer interaction

● Provided excellent customer service by anticipating customer needs and responding quickly

● Read and interpreted maps and directions to find the most efficient route

● Ensured safe and efficient delivery of goods by pre-inspecting vehicles and following safety protocols

● Loaded and unloaded packages safely and securely, minimizing the risk of damage in transit

Demonstrated strong time management skills by completing deliveries● within the allotted time frame

● Delivered goods on-time and in good condition to over X customers

● Utilized GPS navigation to identify the most efficient routes for deliveries, reducing delivery time by X%

● Communicated with customers in a professional and courteous manner

● Provided feedback to management on delivery issues such as traffic and road closures

● Meet & greet services at the airport

● Driver for International Oil & Gaz companies locally based offices such as Transocean, CNR, TechnipFMC and JWI(Jefferson Waterman International)

● Maintained records such as mileage logs and trip reports

● Provided safe and reliable transportation to passengers while adhering to all traffic laws and regulations

● Maintained a positive attitude and professional demeanor while interacting with passengers

● Provided directions and other pertinent information to passengers upon request

● Communicated effectively with dispatchers and other staff members

● Responded quickly and appropriately to emergency situations

Regularly monitored vehicle performance to ensure optimal performance and fuel efficiency