Myriam Fofana
New York
Summary
I'm a highly motivated and dynamic post-MBA student from Montclair State University, NJ. I have strong communication skills, work well in a team, and enjoy problem-solving in fast-paced environments. I'm energetic, organized, and great at multitasking while staying efficient and detail-oriented. With a proactive mindset and a love for learning, I'm always ready to take on new challenges and grow both personally and professionally. My goal is to contribute to a team in a meaningful way while continuously expanding my skills and experience.
Overview
4
4
years of professional experience
Work History
HR Assistant
Soudotec, (Fluid and Mechanic)
Abj
05.2022 - 10.2022
- Organize and manage employee records.
- Assist in the recruitment process.
- Schedule training sessions.
- Maintain employee training records.
Customer Service Representative
Orange (telecommunications)
Paris
07.2020 - 07.2021
- Provided exceptional customer service by assisting clients with financial transactions and banking inquiries.
- Supported branch operations by ensuring efficient cash management and accurate record-keeping.
- Fostered positive customer relationships, creating a welcoming and professional banking environment.
Front Desk Receptionist
Sofitel Hotel
Abj
09.2018 - 10.2019
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
Education
MBA - Business Administration
Montclair State University
Montclair, NJ01-2025
BBA - Business Administration
American University of Grand-Bassam
Ivory Coast 05-2022
Skills
- Customer-centric approach
- Strong communication
- Problem-solving & decision-making
- Team collaboration & motivation
- Detail-oriented
- Organizational skills
Languages
French
Native/ Bilingual
Affiliations
- traveling and cultural exploration
- graphic design
- debate club participation
Timeline
HR Assistant
Soudotec, (Fluid and Mechanic)
05.2022 - 10.2022
Customer Service Representative
Orange (telecommunications)
07.2020 - 07.2021
Front Desk Receptionist
Sofitel Hotel
09.2018 - 10.2019
MBA - Business Administration
Montclair State University
BBA - Business Administration
American University of Grand-Bassam