Kauphy Ulrich NDRI
Abidjan
Summary
As IT professional, well-versed in providing comprehensive technical support and managing complex IT systems. Recognized for fostering team collaboration and driving successful project outcomes. Reliable and adaptable to changing technological needs, with proficiency in troubleshooting and network administration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Specialist
Cardno Emerging Markets USA, Ltd
04.2022 - 10.2025
-Verify system integrity and install updates
-Provide technical support to users
-Deploy software and/or equipment and ensure operational management
-Serve as support for using the Windows operating system and Microsoft Office 365
-Comply with and enforce configuration standards and installation guidelines
-Document support issues and write a regular report to the IT Manager
-Check the status of backups to Azure backup
-Assist remotely
Senior IT Systems Administrator
ATC-COMAFRIQUE
02.2014 - 04.2025
-Design and define the security architecture of the information system
-Design the deployment architecture of IT solutions
-Deploy virtual machines on-premises
-Secure, monitor and audit the use of IT resources
-Administer Azure and Office 365 accounts
-Install and maintain users computers
-Train users in information security
-Send regular reports to the IT Director
-Ensure backup of data and virtual machines sync to Cloud backup
IT Trainee
COMAFRIQUE TECHNOLOGIES
06.2013 - 12.2013
-Install and deploy client computers and devices
-Install antivirus on client workstations
-Perform physical maintenance on computers
-Provide level 1 support
Education
Master of Science - Information Technology
HEC ABIDJAN
Abidjan, Ivory Coast01-2018
Bachelor of Science - Information Technology
ITA ABIDJAN
Abidjan, Ivory Coast12-2016
Higher Technician Certificate -
ITES 2 PLATEAUX
Abidjan07-2007
LYCEE MODERNE 1
DALOAHigh School Diploma -
LYCEE MODERNE 1
DALOA07-2004
Skills
- IT troubleshooting
- IT documentation
- Information security
- Troubleshooting
- System upgrades
- Software implementation
- Technical issue analysis
- Application support
- Network administration
- Application installations
- Technical documentation
- Technical reporting
- Virtualization technologies
- Cybersecurity expertise
- Business intelligence
- Troubleshooting and Diagnostics
- Software installation
- Technical support
- User support
- Microsoft outlook
- Desktop support
- Remote support
- System administration
- User credential management
Certification
-Microsoft Azure Administrator
-Microsoft Azure fundamental
Languages
French
Advanced (C1)
English
Intermediate (B1)
Timeline
IT Specialist
Cardno Emerging Markets USA, Ltd
04.2022 - 10.2025
Senior IT Systems Administrator
ATC-COMAFRIQUE
02.2014 - 04.2025
IT Trainee
COMAFRIQUE TECHNOLOGIES
06.2013 - 12.2013
Master of Science - Information Technology
HEC ABIDJAN
Bachelor of Science - Information Technology
ITA ABIDJAN
Higher Technician Certificate -
ITES 2 PLATEAUX
LYCEE MODERNE 1
High School Diploma -
LYCEE MODERNE 1
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