JEAN JOEL AKA NDOUAH
Business Development Manager for Digital Solutions
Abidjan
Summary
MBA-qualified Business Development Leader driving revenue growth and market expansion across digital ecosystems.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sales Development Representative
ESKIMI
02.2021 - 10.2022
- Sourcing leads using Google, Linkedin and Appolo
- Outreaching lead using Outreach, Gmail
- Email campaign using outreach, Gmail.
- Dealing with Objections, Educating lead, understanding their needs by pinpointing pain points.
- Handing over leads to Manager to close deals.
- Using CRM tool such as Pipedrive and Outreach to manage leads and clients.
Account Executive
Ontop
12.2019 - 05.2020
- Executed francophone market expansion strategy
- Managed full sales cycle using Salesforce CRM
- Trained and mentored SDRs to penetrate new territories
Customer support specialist
Click Cafe Center (Electronic Retailer)
02.2012 - 04.2015
- Responding to customers queries accurately in a timely manner face to face.
- Identify customer needs and help customers use specific computer features
- Follow up with customers to make sure their technical issues are solved
- Allowed me to manage tough cases, build resilience
Senior Sales Executive
Glovo
08.2023
- Designed and executed B2B acquisition strategy for restaurant partners in a high-growth FoodTech environment
- Increased 30-day partner activation rate by 20% through structured onboarding and KPI tracking
- Generated $60,000+ revenue from newly acquired partners in Q4 2024
- Conducted territory market analysis to identify high-potential verticals
- Collaborated cross-functionally with Operations and Marketing to improve retention and order volume
Sales manager
Transsion
04.2023 - 04.2024
- Led sales team to exceed regional revenue targets
- Designed strategic expansion plan to increase market penetration
- Implemented performance monitoring dashboards and forecasting models
- Recruited and coached high-performing sales representatives
Education
Award in corporate digital communication Level 7 - undefined
Chartered Institute of Marketing
Accra08-2020
Bachelor - Level 6
Chartered Institute of Marketing
Accra08-2019
Associate Degree - undefined
London Center of Marketing
Accra08-2013
MBA - Sales and Marketing
Abertay University
Abertay, UK12-2025
Skills
Adaptability
Interests
Basketball, Cinema, Bodybuilding
INTERNSHIPS
- 01/2018 – 06/2018
- Marketing assistant
- Accra
Core Competencies
- Go-to-Market Strategy
- Revenue Growth
- Market Expansion
- B2B Sales Leadership
- CRM & Pipeline Optimization
- Team Coaching & Performance Management
Timeline
Senior Sales Executive
Glovo
08.2023
Sales manager
Transsion
04.2023 - 04.2024
Sales Development Representative
ESKIMI
02.2021 - 10.2022
Account Executive
Ontop
12.2019 - 05.2020
Customer support specialist
Click Cafe Center (Electronic Retailer)
02.2012 - 04.2015
Award in corporate digital communication Level 7 - undefined
Chartered Institute of Marketing
Bachelor - Level 6
Chartered Institute of Marketing
Associate Degree - undefined
London Center of Marketing
MBA - Sales and Marketing
Abertay University