Jamal Ishola
Abidjan
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SENIOR BUSINESS ANALYST
INTELCIA SA
09.2022 - Current
- Multinational Call center Company, OUTSOURCING, IT
- Formulate ways for businesses to improve, based on previous research
- Using data modeling techniques to identify ways in which the company can operate more effectively: help for decision making.
- Payroll and Bonuses management for over 1300 employees
- Operations and Attendance management
- Sales, finance and marketing analysis for decision making
- Help senior manager of each department to implement reporting and Dashboard.
- Oversee the implementation of new technology and systems.
- Project management of standardization of all reporting tools at the Abidjan site.
- Developed business process models to identify and document customer requirements.
- Collaborated with IT teams on the development of applications based on business requirements.
- Leveraged SQL queries to extract, transform and load data into databases.
- Conducted exploratory analysis of complex datasets using Python libraries such as NumPy and Pandas.
- Defined KPIs based on collected data sources.
- Utilized advanced analytics tools such as Excel PowerPivot, PowerQuery, PowerBI and LOOKER to manipulate large volumes of structured and unstructured data sets.
Consultant-Execl Mentor
WOJU ACADEMY
06.2022 - 09.2022
- Digital marketing & EXCEL dashboard
- Developed and maintained MIS dashboards for tracking key performance metrics.
- Developed complex queries to extract data from multiple sources for reporting purposes.
- Performed descriptive analysis on existing datasets to identify patterns or correlations.
- Conducted training sessions to teach Excel features and functionality to students.
- Programming in PYTHON, R and SQL / Advanced EXCEL formulas
- Reporting (JUPYTER, POWER BI, POWERPOINT & EXCEL) & Project Management.
Marketing Analyst & Sales Manager
PURSTYL
Abidjan
05.2021 - 06.2022
- Conciergerie privée, Prestation de services
- Developed and implemented marketing strategies to increase customer satisfaction, brand recognition, and revenue growth.
- Prepared detailed reports on the effectiveness of marketing campaigns.
- Gathered data from multiple sources including web analytics, financial statements, surveys, focus groups.
- Maintained accurate records of customer interactions and transactions.
- Development and implementation of the company's marketing and sales plan
- Management of 04 salespersons - Training on EXCEL and commercial ERP
Senior Marketing Analyst Consultant
SF CONSULTING
Abidjan
01.2020 - 03.2021
- Sales, Marketing & HR Recruitment
- Developed and implemented marketing strategies to increase customer satisfaction, brand recognition, and revenue growth.
- Created content strategy plans to improve customer experience across multiple platforms.
- Managed social media accounts, including developing content calendars and posting regularly.
- Development of an operational plan, budget, and Artificial Intelligence.
- Use of BI tools: EXCEL, Qlik Sense/View, Tableau, and SAP.
Sales Analyst
JUMIA GHANA
Accra
10.2018 - 05.2019
- Qualified and dynamic Sellers database.
- Collection and analysis of sales and KPI performance data.
- Conducted research on potential customers, competitors, and industry trends to inform business decisions.
- Created comprehensive reports of sales performance metrics such as lead generation, conversion rates, and ROI.
- Produced custom representations such as bar graphs, pie charts and trend line charts for sales data.
Sales & Digital Marketing Executive
AFRICA TRANS-LOGISTICS INTERNATIONAL
Abidjan
08.2016 - 08.2018
- Logistics, Transit, Customs
- Developed and implemented multi-channel digital marketing strategies.
- Created content for website, social media accounts, email campaigns and other digital channels.
- Managed SEO activities including keyword research, link building and content optimization.
- Executed paid search campaigns on platforms such as Google Adwords and Bing Ads.
- Drafted reports summarizing key metrics related to website traffic, conversions, ROI.
- Developed and implemented strategies to meet sales quotas.
- Generated new business opportunities through cold calling campaigns.
- Educated customers about products and services offered by the company.
- Results: Sales of 150 Million realized in Purchase Orders.
IT & Project Manager
WOJU GROUP
Abidjan
07.2014 - 05.2016
- E-commerce & Logistics www.woju.ci
- Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
- Created custom WordPress themes from scratch.
- Developed and implemented SQL database security measures to ensure data protection.
- Provided technical assistance to participants during the training sessions.
- Developed and implemented strategies to increase community engagement.
Sales & Account Manager
JUMIA
Abidjan
06.2013 - 06.2014
- E-commerce & Logistics
- Developed and implemented sales strategies to increase revenue.
- Created reports on sales performance, customer feedback, and market trends.
- Analyzed customer data to identify potential sales opportunities.
- Performed regular follow-up calls to ensure vendors' satisfaction levels remain high.
- Worked with marketing department to prepare campaigns for lead generation.
- Developed and implemented comprehensive sales training programs and DropShipping for new and existing Vendors
IT Sales Representative
ECOMM TECHNOLOGY
Abidjan
11.2012 - 05.2013
- IT Solutions, Tech Equipements, BI
- Greeted customers and provided product information.
- Maintained accurate records of transactions including sales slips or tickets.
- Identified customer needs and adjusted product offering to align with opportunities.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Provided technical assistance to Clients after purchasing Products and solution
Education
Associate of Science - Intensive Data Science
DIT, Dakar Institute of Technology
Dakar, Sénégal06-2024
Master of Science - Data Science
Data Science Institute (Wolf University)
Dublin01.2022
Several certifications in data science -
Datacamp, USA
01.2021
English Proficiency -
University Of Ghana
Accra01.2018
Master of Science - Master of Science in IT & Software Engineering
IFPG
Abidjan01.2017
Master of Arts - Master of Art in Marketing-Management
IFPG
01.2016
Bachelor of Arts - Bachelor in Marketing Management
IFPG
Abidjan01.2015
Professional Diploma of System Engineering & Networking -
IPMC
Accra, Ghana01.2014
Bachelor of Arts - DUT in Business Administration
Ecole Supérieure De Commerce ESC
Abidjan01.2013
Bachelor of Science - Bachelor in IT & Telecoms
UTT LOKO
Abidjan01.2013
Bachelor of Science - BTS in IT & Software Developer
EST LOKO
Abidjan01.2012
High School Diploma -
Adjame Modern High School
01.2009
Skills
- Dashboard, Big data, Power BI
- R / Python / SQL / Advanced EXCEL
- LOOKER, Tableau, Jupyter Notebook
- Cloud: AWS – AZURE – G CLOUD
- Data visualization (EXCEL, BI)
- JUPYTER & Reporting
- Sales, Marketing, Management
- Project Management PMP
- Data Mining
- Strategic Planning
- Operations Analysis
- Cost-benefit analysis
- Forecasting and planning
- Microsoft Office Suite
- Project Management
- CRM Systems
- HTML and CSS
- Pivot tables
- SAP
- BI tools expertise
- Statistical Analysis
- Business Development
- Comparative analysis
- Data Interpretation
- Credit analysis
Certification
- Project Management (PMI)
- Data Scientist Python / R / SQL
- Data Analyst SQL / PYTHON / R
- BD: MySQL / PostgreSQL / SQL server
- Data Viz: GGPLOT2 / MATPLOTLIB
- Google Sheets / Excel Data
- Intro SQL/R/PYTHON/R Shiny
- MS Office & CompTIA A+ N+
- B.I: TABLEAU / POWER BI
- Data Science & AI fundamental
- Google Digital Marketing
Communitylife
- In charge of the NGO ADJAME VISION
- SG of the fan club of ATTECOUBE FM
- U.J.A (Union of Youth of Adjamé)
Referrals
- François NZE De Sales, DG du Cabinet S&F Consulting, francoisnze2000@yahoo.fr, 07 07 08 00 40
- Prof MDE, Business School, Ex DG de KOZ
Passions
- Mathematics
- Statistics & Data Analytics
- Education - training
- Leisure, travel & discovery
Personal Information
- Age: 32
- Number of Children: 2
- Nationality: Ivoirian (CIV)
- Marital Status: Married
Languages
Bilingual, Bilingual
Languages
French
First Language
English
Advanced (C1)
C1
Affiliations
- - In charge of the NGO ADJAME VISION
- - SG of the fan club of ATTECOUBE FM
- - U.J.A (Union of Youth of Adjamé)
Timeline
SENIOR BUSINESS ANALYST
INTELCIA SA
09.2022 - Current
Consultant-Execl Mentor
WOJU ACADEMY
06.2022 - 09.2022
Marketing Analyst & Sales Manager
PURSTYL
05.2021 - 06.2022
Senior Marketing Analyst Consultant
SF CONSULTING
01.2020 - 03.2021
Sales Analyst
JUMIA GHANA
10.2018 - 05.2019
Sales & Digital Marketing Executive
AFRICA TRANS-LOGISTICS INTERNATIONAL
08.2016 - 08.2018
IT & Project Manager
WOJU GROUP
07.2014 - 05.2016
Sales & Account Manager
JUMIA
06.2013 - 06.2014
IT Sales Representative
ECOMM TECHNOLOGY
11.2012 - 05.2013
Associate of Science - Intensive Data Science
DIT, Dakar Institute of Technology
Master of Science - Data Science
Data Science Institute (Wolf University)
Several certifications in data science -
Datacamp, USA
English Proficiency -
University Of Ghana
Master of Science - Master of Science in IT & Software Engineering
IFPG
Master of Arts - Master of Art in Marketing-Management
IFPG
Bachelor of Arts - Bachelor in Marketing Management
IFPG
Professional Diploma of System Engineering & Networking -
IPMC
Bachelor of Arts - DUT in Business Administration
Ecole Supérieure De Commerce ESC
Bachelor of Science - Bachelor in IT & Telecoms
UTT LOKO
Bachelor of Science - BTS in IT & Software Developer
EST LOKO
High School Diploma -
Adjame Modern High School
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