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Dynamic professional with a proven track record at KATY'S BOUTIQUE, enhancing sales through innovative merchandising and superior customer service. Skilled in business management and relationship building, adept at creating loyal client bases and driving brand promotion. Excelled in machine operation at Baxter International Inc, demonstrating adaptability and attention to detail. Accomplished KATY'S BOUTIQUE proficient in managing boutique operations and teams with forward-thinking and creative mindset. Skilled in merchandising and promoting products to consumers and building long-lasting relationships.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly. Known for high productivity and efficient task completion. Skilled in inventory management, customer relationship building, and sales strategy development. Excel at leadership, communication, and problem-solving to enhance team performance and achieve sales targets.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.

An ambitious individual with over 20 years of experience in luxury retail, ranging from brand ambassador to store management. I incorporate my years of experience and expertise to result in successful productivity and surpass expectations.

 Servsafe certified as a manager. Server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. 

Exclusive & Luxury Retail Sales ~ Customer Service

I moved to Miami in 2005 from Spain. I am a highly successful sales and marketing expert with over 15 years of combined experience providing guidance through informative sales presentations on high dollar, luxury purchases with a deep knowledge of all facets of the sales process. I represented exclusive retailers and agencies in markets including Miami, New York and Spain. I can provide customers with a full service experience that ensures their satisfaction through every step of the buying process.
My top priority is going beyond the expected to deliver an exceptional and satisfying , full-service luxury experience. My goal as a luxury service professional is to create life long relationships with my clients and to exceed their expectations each and every time.
I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Ismaila Diallo

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Boutique Manager

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Boutique Manager

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