Deborah Onyenwe

Tech-savvy implementation professional with over 5 years experience coordinating and deploying digital tools across agriculture, sustainability, and supply chain sectors in West Africa. Proven ability to translate technical systems into user-friendly solutions, working with cooperatives, clients, and stakeholders to deliver efficient, scalable projects. Experienced in configuring software (e.g., Farmforce), conducting on-site and remote training for 100+ users, managing project data workflows, and leading operational rollouts in cross-border projects (Côte d’Ivoire and Ghana). Fluent in English and French, with a deep understanding of field implementation in emerging markets.

• Farmforce, KoboToolbox, QGIS, ODK, LimeSurvey, Basecamp
• SQL, Excel (Advanced), VBA, PowerPoint, Microsoft Office Suite

• Successfully configured and deployed digital platforms (Farmforce, KoboToolbox, grievance reporting systems) across 40+ cooperatives in Côte d’Ivoire and Ghana.
• Trained over 100+ cooperative staff and stakeholders in the use of digital compliance tools, significantly improving reporting accuracy.
• Led the testing, troubleshooting, and deployment of Ulula’s digital worker voice and grievance mechanism tools across 2 countries.

• Identified and resolved major data workflow issues at Fairtrade Africa, resulting in a 40% improvement in operational efficiency.
• Designed a data analysis and visualization system at Transsion Holding that boosted team productivity by 20%.

• Coordinated multi-stakeholder project implementation with international partners (Fairtrade International, Proforest, GIZ), bridging field needs and tech development teams.
• Acted as a liaison between cooperatives and platform developers, ensuring seamless communication and tool adoption.

• Provided 2nd and 3rd line support to clients during platform rollouts at Farmforce, managing both technical and non-technical implementation issues.
• Delivered tailored onboarding and documentation for high-impact tech adoption projects across West Africa.

• Oversaw digital platform rollout for the Labour Rights Project in the San Pedro cocoa landscape, from field deployment to data reporting.
• Took ownership of data governance compliance workflows, contributing to project success during ARTCI approval phases.

• Managed end-to-end logistics for software and compliance tool implementation in rural agricultural zones.
• Ensured availability of key digital materials and supported offline access strategies for cooperatives with limited internet.