Deborah Onyenwe
Yamoussoukro
Summary
Tech-savvy implementation professional with over 5 years experience coordinating and deploying digital tools across agriculture, sustainability, and supply chain sectors in West Africa. Proven ability to translate technical systems into user-friendly solutions, working with cooperatives, clients, and stakeholders to deliver efficient, scalable projects. Experienced in configuring software (e.g., Farmforce), conducting on-site and remote training for 100+ users, managing project data workflows, and leading operational rollouts in cross-border projects (Côte d’Ivoire and Ghana). Fluent in English and French, with a deep understanding of field implementation in emerging markets.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Programme Coordinator
Ulula an Ecovadis Company
09.2024 - 02.2026
- Led testing and deployment of digital tools (worker surveys, grievance platforms) across cocoa cooperatives in Côte d’Ivoire and Ghana.
- Coordinated implementation logistics with local partners, ensuring effective tool adoption.
- Analyzed platform usage and project data to support reporting and strategic decisions.
- Supported technical troubleshooting with the development team and trained local users.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Program Officer
Fairtrade Africa
01.2023 - 09.2024
- Supported 40+ certified cocoa cooperatives in digital compliance and reporting systems.
- Delivered training on Kobo, Excel, and open-source tools to enhance cooperative data reporting.
- Led correction of data workflow errors, resulting in 40% increase in operational efficiency.
- Organized workshops and trainings for stakeholders, increasing understanding of program goals and objectives.
- Analyzed and assessed program performance data and implemented corrective measures.
- Managed complex projects from inception to completion, ensuring timely delivery of high-quality results.
- Collaborated with cross-functional teams to design and implement innovative programs that addressed community needs.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Implementation Analyst
Farmforce AS
11.2021 - 12.2022
- Configured Farmforce platforms and onboarded new clients through data migration and training.
- Provided 2nd-line support and usage monitoring for corporate clients.
- Developed reports and collaborated with development team on platform optimization.
- Customized software solutions according to client-specific needs, driving successful integration into existing workflows.
- Demonstrated adaptability by successfully managing the implementation of various software solutions across multiple industries.
- Collaborated closely with developers to identify potential improvements in software design, leading to more efficient implementations.
- Leveraged strong analytical skills to assess the impact of implemented solutions on overall business performance over time.
Sales Data Analyst
Transsion Holding
08.2021 - 11.2021
- Analyzed sales trends and developed forecasting tools for management.
- Designed templates that improved data visibility and productivity by 20%.
- Improved marketing campaign effectiveness by analyzing performance metrics and adjusting tactics accordingly.
- Implemented new CRM system to better manage customer relationships and improve overall satisfaction scores.
- Streamlined sales processes for faster decision-making through meticulous data analysis.
- Fostered strong customer relationships through proactive communication of actionable insights derived from detailed account analyses.
- Automated routine tasks using scripting languages like Python or R, saving time and increasing productivity levels for the entire team.
- Delivered high-quality presentations to senior management, illustrating the impact of analytical findings on business outcomes.
- Ensured compliance with industry regulations by maintaining strict confidentiality of sensitive client information at all times during the analysis process.
- Contributed to continuous improvement initiatives within the organization, sharing best practices and lessons learned from previous projects with colleagues.
- Increased sales revenue by identifying key trends and insights in complex data sets.
Administrative Assistant
Longrich International
03.2020 - 08.2021
- Handled confidential correspondence, meeting logistics, and travel planning.
- Provided translation and executive support for non-French speaking manager.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Logistics Manager
Longrich International
06.2019 - 12.2020
- Managed logistics operations including transportation and warehousing.
- Recovered and maintained critical operational documentation.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Monitored logistics performance and identified improvement opportunities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
Education
BSc - Infrastructure Management
01.2015 - 01.2021
Skills
Digital Tool Deployment (Farmforce, KoboToolbox, QGIS, ODK)
Project Coordination & Cross-team Facilitation
Software Configuration & Testing
Stakeholder & User Training (100 users)
Data Integrity & Workflow Optimization
Certification
Proposal Writing & Negotiation (Ivoire Formation & Consulting)
Tech Tools
- KoboToolbox, QGIS, ODK, LimeSurvey, Basecamp
- SQL, Excel (Advanced), PowerPoint, Microsoft Office Suite,JIRA,PowerBI
Accomplishments
Digital Implementation & Tech Tools Project Efficiency & Optimization Cross-functional & Stakeholder Engagement Client/Partner-Facing Work Leadership & Ownership Logistics & Systems Coordination
- Successfully configured and deployed digital platforms (Farmforce, KoboToolbox, grievance reporting systems) across 40+ cooperatives in Côte d’Ivoire and Ghana.
- Trained over 100+ cooperative staff and stakeholders in the use of digital compliance tools, significantly improving reporting accuracy.
- Led the testing, troubleshooting, and deployment of Ulula’s digital worker voice and grievance mechanism tools across 2 countries.
- Identified and resolved major data workflow issues at Fairtrade Africa, resulting in a 40% improvement in operational efficiency.
- Designed a data analysis and visualization system at Transsion Holding that boosted team productivity by 20%.
- Coordinated multi-stakeholder project implementation with international partners, bridging field needs and tech development teams.
- Acted as a liaison between cooperatives and platform developers, ensuring seamless communication and tool adoption.
- Provided 2nd and 3rd line support to clients during platform rollouts at Farmforce, managing both technical and non-technical implementation issues.
- Delivered tailored onboarding and documentation for high-impact tech adoption projects across West Africa.
- Oversaw digital platform rollout for the Labour Rights Project in the San Pedro cocoa landscape, from field deployment to data reporting.
- Managed end-to-end logistics for software and compliance tool implementation in rural agricultural zones.
- Ensured availability of key digital materials and supported offline access strategies for cooperatives with limited internet.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Programme Coordinator - Ulula an Ecovadis Company
09.2024 - 02.2026
Program Officer - Fairtrade Africa
01.2023 - 09.2024
Implementation Analyst - Farmforce AS
11.2021 - 12.2022
Sales Data Analyst - Transsion Holding
08.2021 - 11.2021
Administrative Assistant - Longrich International
03.2020 - 08.2021
Logistics Manager - Longrich International
06.2019 - 12.2020
Valoris International University / Amity University - BSc, Infrastructure Management
01.2015 - 01.2021