BROU CONSTANT KONAN
Summary
bilingual dynamic and results-oriented professional with a proven track record at Yango App and as an Ecommerce Marketing Manager. Excelled in enhancing customer satisfaction and streamlining inventory control, demonstrating exceptional analytical problem-solving and effective communication skills. Achieved significant improvements in on-time delivery rates and online sales, showcasing a unique blend of team leadership and decision-making abilities.
Hardworking employee enthusiastic about learning Retail Store field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.Overview
3
3
years of professional experience
Work History
Straight Truck Driver
Yango App
05.2024 - Current
- Collaborated with warehouse staff in organizing loads efficiently, maximizing space utilization within the truck.
- Reduced fuel consumption with careful monitoring of truck performance and adherence to eco-driving techniques.
- Increased on-time delivery rate by utilizing GPS technology and real-time traffic updates effectively.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Contributed to company reputation by providing exceptional customer service when resolving issues or answering inquiries related to deliveries.
- Enhanced customer satisfaction through timely and accurate deliveries.
Ecommerce Marketing Manager
Sole Proprietorship
09.2021 - 03.2024
- Utilized Google AdWords and Facebook Ads Manager to create targeted paid advertising campaigns that drove traffic and conversions on the website.
- Increased online sales by developing and implementing targeted ecommerce marketing strategies.
- Fostered strong suppliers streamlining processes and optimizing inventory management practices.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Completed routine store inventories.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Managed store organization, maintenance, and purchasing functions.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
College Andre Malraux
Abidjan, Ivory Coast06-2005
Skills
- Effective Communication Skills
- Inventory management
- Warehouse operations
- Multitasking and organization
- Analytical Problem Solving
- Customer service
- Time management
- Staff supervision
- Multitasking and organization
- Social media marketing
- Computer proficiency
Languages
French
Native language
English
Upper intermediate
B2
Timeline
Straight Truck Driver
Yango App
05.2024 - Current
Ecommerce Marketing Manager
Sole Proprietorship
09.2021 - 03.2024
High School Diploma -
College Andre Malraux
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