Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
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M. KOUADIO CHARLES N'GUESSAN

Abidjan

Summary

Professional technical expert with robust background in field service engineering. Known for resolving technical issues efficiently and maintaining strong client relationships. Emphasizes team collaboration and reliability, flexible in meeting dynamic operational needs. Proficient in diagnostic tools, client communication, and time management.

Overview

17
17
years of professional experience

Work History

VSAT Field Service Engineer - Satellite Communications/Telcoms

ACEL Technologies
04.2025 - Current
  • Oversaw the seamless operation of the hub's baseband, RF, and networking equipment.
  • Conducted routine check-ups on equipment to ensure operational integrity.
  • Diagnosed and resolved connectivity issues within the hub and with remote VSAT sites.
  • Executed regular checks and maintenance activities to avert potential problems.

VSAT Field Service Engineer - Satellite Communications/Telcoms

Utilsat Inc
03.2017 - Current
  • Configured, installed, and troubleshot remote subscriber VSAT equipment.
  • Delivered technical support to clients while providing remote assistance as required.
  • Prepared and dispatched VSAT equipment and hardware to sites before installation and commissioning.

Certified GVF HOST-B Approved Examiner - GVF Training

GVF Satprof
02.2016 - Current
  • Facilitated comprehensive training on complete VSAT installations to students.
  • Provided invaluable techniques and practical advice for Field Engineering.
  • Certified students' capabilities and skills in real-world field scenarios.

Managing Director

KBOILOT ENGINEERING
01.2015 - Current
  • Oversaw workflows, budgets, and managed expenditures from a high-level perspective.
  • Drove research and development efforts, actively monitoring technological trends to confer the company a competitive advantage.

Local Partner - Satellite Communications/Telcoms

MARLINK AS
01.2015 - Current
  • Configured, installed, and troubleshot remote subscriber VSAT equipment.
  • Provided technical support to clients while also offering remote assistance as required.
  • Prepared and dispatched VSAT equipment and hardware to sites ahead of installation and commissioning.

Founder - CEO

SKYSTAR TECHNOLOGIES
02.2012 - Current
  • Articulated the company's mission and vision.
  • Established strategic goals and objectives for growth.
  • Managed organizational resources effectively.
  • Evaluated and mitigated risks to the organization.
  • Provided leadership across the company.
  • Drove the formulation of both short-term and long-term strategic plans.

Consultant - Trainer

CUFOP, Université FHB
03.2010 - Current
  • Delivered training on ITC Law and Legislation, Business Communication, and Team Building.
  • Conducted supplementary theoretical and practical classes for companies to enhance team cohesion.

Local Partner - Satellite Communications/Telcoms

Logistica Communication Services
03.2010 - Current
  • Configured, installed, and troubleshot remote subscriber VSAT equipment.
  • Provided technical support to clients alongside remote assistance as needed.
  • Prepared and dispatched VSAT equipment and hardware to sites prior to installation and commissioning.

VSAT Field Service Engineer - Satellite Communications/Telcoms

METRACOM for GLOBAL Technologies Group
01.2019 - 03.2024
  • Configured, installed, and troubleshot remote subscriber VSAT equipment.
  • Delivered technical support to clients, providing remote assistance as required.
  • Prepared and dispatched VSAT equipment and hardware to sites before installation and commissioning.

VSAT Senior Consultant - Satellite Communications/Telcoms

GLOBAL Technologies Group
03.2016 - 03.2024
  • Configured, installed, and troubleshot remote subscriber VSAT equipment.
  • Delivered technical support to clients while providing remote assistance as necessary.
  • Prepared and dispatched VSAT equipment and hardware to sites prior to installation and commissioning.

Sales & Technical Officer - Satellite Communications/Telcoms

VIZOCOM
11.2017 - 03.2019
  • Championed company products by demonstrating advanced technical functions, highlighting their uses and benefits.
  • Configured, installed, and troubleshot remote subscriber VSAT equipment.
  • Delivered technical support to clients, offering remote assistance as necessary.

Member of the Pedagogical Council

CUFOP, Université FHB
09.2017 - 09.2018
  • Contributed to formulating the school's strategic plan, outlining future objectives and methods for achievement.
  • Developed, monitored, reviewed, and updated guiding policies impacting decision-making processes within the institution.

Management Consultant

CABINET CAPEM
01.2013 - 03.2013
  • Gathered and organized data related to issues requiring resolution or enhancement.
  • Analysed financial data, including expenditures.
  • Developed innovative solutions or alternatives to enhance current methodologies.
  • Advocated for new methods, systems, procedures, or organizational changes.

VSAT Field Service Engineer/International Relations Officer

WANT Technologies
01.2009 - 10.2011
  • Configured, installed, and troubleshot remote subscriber VSAT equipment.
  • Provided technical support to clients and offered remote assistance as required.
  • Prepared and dispatched VSAT equipment and hardware to sites before installation and commissioning.
  • Engaged with local and international partners to foster business collaborations.

Education

Certificate of Achievement - ITIL 4 Fundamentals

Alison Empower Yourself
07.2024

Certificate of Achievement - (ISC)2 Systems Security Certified Practitioner (SSCP)

(ISC)2
07.2024

Certificate of Achievement - IT Fundamentals for Cybersecurity Specialization

IBM
06.2022

Certificate of Achievement - Network Security & Database Vulnerabilities

IBM
05.2022

Certificate of Achievement - TCP/IP Networks

Ecole Supérieure d'Ingénierie Informatique (INTECH)
08.2020

Certificate of Graduation - QHSE Management on Industrial Sites

International Institute of Management Abidjan (IMA)
09.2012

Maîtrise - en Sciences de Gestion

UNIVERSITE DE BOUAKE
01.2004

Licence - en Sciences de Gestion

UNIVERSITE DE BOUAKE
01.2002

DEUG - en Sciences Economiques

UNIVERSITE DE BOUAKE
01.2001

Baccalauréat - Série D

LYCEE SCIENTIFIQUE DE YAMOUSSOUKRO
06.1998

Skills

  • Satellite Communications
  • Telecoms
  • VSAT Installation
  • RF Networking
  • Team spirit
  • Result-oriented
  • Collaborative
  • Focused
  • Plenty of drive
  • Initiative
  • Motivation
  • Excellent communication skills

Timeline

VSAT Field Service Engineer - Satellite Communications/Telcoms

ACEL Technologies
04.2025 - Current

VSAT Field Service Engineer - Satellite Communications/Telcoms

METRACOM for GLOBAL Technologies Group
01.2019 - 03.2024

Sales & Technical Officer - Satellite Communications/Telcoms

VIZOCOM
11.2017 - 03.2019

Member of the Pedagogical Council

CUFOP, Université FHB
09.2017 - 09.2018

VSAT Field Service Engineer - Satellite Communications/Telcoms

Utilsat Inc
03.2017 - Current

VSAT Senior Consultant - Satellite Communications/Telcoms

GLOBAL Technologies Group
03.2016 - 03.2024

Certified GVF HOST-B Approved Examiner - GVF Training

GVF Satprof
02.2016 - Current

Managing Director

KBOILOT ENGINEERING
01.2015 - Current

Local Partner - Satellite Communications/Telcoms

MARLINK AS
01.2015 - Current

Management Consultant

CABINET CAPEM
01.2013 - 03.2013

Founder - CEO

SKYSTAR TECHNOLOGIES
02.2012 - Current

Consultant - Trainer

CUFOP, Université FHB
03.2010 - Current

Local Partner - Satellite Communications/Telcoms

Logistica Communication Services
03.2010 - Current

VSAT Field Service Engineer/International Relations Officer

WANT Technologies
01.2009 - 10.2011

Certificate of Achievement - (ISC)2 Systems Security Certified Practitioner (SSCP)

(ISC)2

Certificate of Achievement - IT Fundamentals for Cybersecurity Specialization

IBM

Certificate of Achievement - Network Security & Database Vulnerabilities

IBM

Certificate of Achievement - TCP/IP Networks

Ecole Supérieure d'Ingénierie Informatique (INTECH)

Certificate of Graduation - QHSE Management on Industrial Sites

International Institute of Management Abidjan (IMA)

Maîtrise - en Sciences de Gestion

UNIVERSITE DE BOUAKE

Licence - en Sciences de Gestion

UNIVERSITE DE BOUAKE

DEUG - en Sciences Economiques

UNIVERSITE DE BOUAKE

Baccalauréat - Série D

LYCEE SCIENTIFIQUE DE YAMOUSSOUKRO

Certificate of Achievement - ITIL 4 Fundamentals

Alison Empower Yourself

Personal Information

Title: Field Engineer
M. KOUADIO CHARLES N'GUESSAN